1. Are you able to supply certificates of conformance upon request?
2. Would you be prepared to allow a Matrix representative to conduct a Vendor Assessment on your premises, if required?
3. Does your company currently hold ISO 9000 or ISO/TS 16949 registration? If yes, please attach a copy of your certificate.
4. Are you prepared to send a copy of your Quality Manual if requested?
5. Does your company have a Quality Manager?
6. Does your company have a Quality Manual?
7. Are operating procedures available for all functions of the company?
8. Do you assess new suppliers before placing orders with them?
9. Is there a procedure governing incoming goods and are records kept?
10. Are handling, storage and delivery procedures defined?
11. Is there a nonconformance/corrective action procedure in place?
12. Is full traceability of your products maintained?
13. Do you carry out calibration of inspection/test/measuring equipment?
14. Are systematic, documented audits of your systems carried out?
15. Does your company provide organized training for its employees?
16. Are customer complaints recorded, investigated and reported upon?
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