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Plastic injection moldmaking & moldingAutomation, Medical, Research and Development

Customer Satisfaction Survey

As part of our ongoing commitment to improving the quality, value, and delivery of our products and services, we ask for your help in evaluating us as your supplier. One of our greatest assets is our relationship with your Company. Your input is essential in our quest for continual improvement. If you would please take a moment to complete this survey, we would greatly appreciate it. Thank you in advance for your time.

Name:     Company:   Date: 

 

Quality of product:

Tooling: Very Satisfied Satisfied Dissatisfied N/A  
Molded product: Very Satisfied Satisfied Dissatisfied N/A  
                                     

On-time delivery of product:

Very Satisfied Satisfied Dissatisfied N/A    

Responsiveness of staff:

Very Satisfied Satisfied Dissatisfied N/A    

Overall value:

Very Satisfied Satisfied Dissatisfied N/A    

 

Comments (welcomed):



Marketing:

May we ask for your assistance in focusing our marketing efforts by sharing which information resources you use when researching potential suppliers?   Please rate the following based on frequency of use and importance to you:
 
Type
Rank:

Web Search
Google
Always Often Sometimes Rarely Never
Yahoo
Always Often Sometimes Rarely Never
MSN
Always Often Sometimes Rarely Never
Always Often Sometimes Rarely Never

Industrial Supplier Directories
GlobalSpec
Always Often Sometimes Rarely Never
Medical DeviceLink
Always Often Sometimes Rarely Never
ThomasNet
Always Often Sometimes Rarely Never
First Index
Always Often Sometimes Rarely Never
MFG.com
Always Often Sometimes Rarely Never
Trade Association
TMA
Always Often Sometimes Rarely Never
SPI
Always Often Sometimes Rarely Never
MAPP
Always Often Sometimes Rarely Never
Always Often Sometimes Rarely Never
Trade Shows
MD&M -
Always Often Sometimes Rarely Never
Always Often Sometimes Rarely Never
Other Sources
Personal Referral
Always Often Sometimes Rarely Never
MatWeb
Always Often Sometimes Rarely Never
Always Often Sometimes Rarely Never

 


Please feel free to contact us at any time if you have any questions, comments, or if we can be of any service to you.

Best Regards,

Gary L. Johansson,  V.P. - Quality / Reg.
(630) 595-6144 ext. 277  phone
(630) 595-6276  fax
quality@matrixtooling.com