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Plastic injection moldmaking & moldingAutomation, Medical, Research and Development

Customer Satisfaction Survey

As part of our ongoing commitment to improving the quality, value, and delivery of our products and services, we ask for your help in evaluating us as your supplier. One of our greatest assets is our relationship with your Company. Your input is essential in our quest for continual improvement. If you would please take a moment to complete this survey, we would greatly appreciate it. Thank you in advance for your time.

Name:     Company:   Date: 

 

Quality of product:

Tooling: Very Satisfied Satisfied Dissatisfied N/A  
Molded product: Very Satisfied Satisfied Dissatisfied N/A  
                                     

On-time delivery of product:

Very Satisfied Satisfied Dissatisfied N/A    

Responsiveness of staff:

Very Satisfied Satisfied Dissatisfied N/A    

Overall value:

Very Satisfied Satisfied Dissatisfied N/A    

Marketing:

May we ask for your assistance in focusing our marketing efforts by sharing which online resources you use when researching potential suppliers?   Please rank in order of frequency, with "1" being the most frequently used and "5" being never used:
 
Type (example): Rank: Description:
Web Search   (Google, MSN, Yahoo!, etc.)
 Industrial Supplier   (ThomasNet, FirstIndex, MFGquote, etc.)
Trade Association   (TMA, SPI, MAPP, etc.)
 Other
 Other

 

Comments (welcomed):




Please feel free to contact us at any time if you have any questions, comments, or if we can be of any service to you.

Best Regards,

Gary L. Johansson,  V.P. - Quality / Reg.
(630) 595-6144 ext. 277  phone
(630) 595-6276  fax
quality@matrixtooling.com